The Advent of 5G and IoT to Augment the Artificial Intelligence in Telecommunication Market growth

 

Telecommunications is one of the fastest-growing industries that use artificial intelligence (AI) for many applications, such as to improve customer experience and network reliability. Moreover, AI helps improve the efficiency of telecom networks. Moreover, AI focuses on building intelligent machines with the help of human intelligence such as translation between languages, decision-making, speech recognition, and visual perception. The main application of AI in telecommunications is for network management.

The advent of 5G and Internet of Things (IoT) technologies is expected to aid in the integration of AI into the telecommunication industry to build future networks. According to Verizon’s CEO (telecommunications company), half of the United States will have access to 5G networks by 2020. Mobile networks have to deal with heterogeneous data coming from around the world and from a wide variety of network types, and thus, they should work in real-time. AI plays an important role in this case because it is used to predict and analyze issues faster than humans. AI is expected to make 5G more open enabling connectivity to predictability.

The increasing adoption of AI for various applications in the telecom industry (such as AI to monitor content and eliminate human error from the telecommunication networks) is expected to drive growth of the market. For instance, in May 2020, Vodafone Idea launched VIC chatbot, AI-based digital customer service for its customers. Moreover, the increasing number of AI-enabled smartphones worldwide is also expected to boost the market. AI-enabled smartphones have many features such as robust security, voice recognition, image recognition, and many as compared to traditional phones. This is the reason it is becoming popular among the users.

The lack of availability of cheap hardware to develop AI-enabled products is the major factor restraining market growth. However, the introduction of cloud-based AI services in the telecom industry is expected to generate significant growth opportunities for the market. For instance, in March 2020, Google teamed up with AT&T Intellectual Property to help enterprises leverage Google Cloud’s technologies using the 5G network connectivity. Moreover, with the help of AI, the telecommunication network can function autonomously and make a qualified decision to reduce network congestion that is not possible in conventional telecommunication.  

In terms of geography, the market is divided into six regions, such as North America, Europe, Asia Pacific, South America, the Middle East, and Africa. Asia Pacific is expected to witness substantial growth in the market due to the increasing adoption of AI in the telecommunication industry and several 5G pilot projects. For instance, Reliance Jio unveiled an AI-based Video Call Assistant (Bot) at India Mobile Congress 2019. Furthermore, in December 2017, China Telecom established a new 5G base station in Lanzhou to expand 5G pilot projects in China.

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